Well---Glad you're at least finally good to go, even if you had to DIY !!
Congrats, Case!!
Bear
Congrats, Case!!
Bear
Sweet. Off and stuffing. Is that chicken sausage?
Well---Glad you're at least finally good to go, even if you had to DIY !!
Congrats, Case!!
Bear
I think the one Case got was the exception not the norm. Doesn't excuse the poor customer service, though. Mine has performed well. I would add a little food safe grease to the gears, seemed to help on mine making it crank smoother. Oil the oring and you will be good to go.
well, I received my 5lb stuffer.... did some dry runs (won't be able to be used until this weekend) and no shavings... things look fairly well flat and put together well, so I think I got a "good one". time will tell, but so far so good. for 112 delivered, I figured it was a good enough deal to try it.
Doesn't excuse the poor customer service, though.
i understand that entirely. i've had a few "less than acceptable" customer service experiences with companies myself. No matter if, in the end, i had a functional widget, the pain in the butt and toils/tribulations wasn't worth it and they never get my business again.That is the Root of this thread. I have recieved faulty products, damaged goods ordering online and from local store purchases. Never have I been told that the procedures I was doing caused the problem. This was obviously a faulty stuffer I recieved and it should have been replaced no questions asked. Instead I had to waste my time sourcing the problem, and replacing the defect parts myself. In the end I have a functioning stuffer but I will never buy another LEM product. This transaction was hands down the worst buying experience I have ever had.
I agree, Case. They should have sent you a new one right away.That is the Root of this thread. I have recieved faulty products, damaged goods ordering online and from local store purchases. Never have I been told that the procedures I was doing caused the problem. This was obviously a faulty stuffer I recieved and it should have been replaced no questions asked. Instead I had to waste my time sourcing the problem, and replacing the defect parts myself. In the end I have a functioning stuffer but I will never buy another LEM product. This transaction was hands down the worst buying experience I have ever had.
It seems that the stuffer issue was a one time thing. However there are others here and on several other sites where I have posted this that have also had poor customer service.
Just found this thread. Was this a once off issue or is this a known problem with these LEM 5# stuffers? I was going to get one.
Gotta use more Water!!!
It seems that the stuffer issue was a one time thing. However there are others here and on several other sites where I have posted this that have also had poor customer service.
Since getting the replacement parts and tearing the stuffer apart and putting it back together I haven't had any other issues. Because of the poor customer service I will not buy another LEM product.
Gotta use more Water!!!:biggrin:
Bear
I would have to say yes to consuming Lots Before using that thingCan I substitute beer???? :D
Might as well---The guy who made parts of your first stuffer had a few.Can I substitute beer???? :D