Alerts Not Clearing Out

[clifish]

My alerts are always between 300 and 700.

I was running 1300, today none and no carousel. Everything is all wonky hitting the home button.

 

[gmc2003]

No carousal, but my alerts are still working.

Chris

 

[gmc2003]

Ok, something is definitely awry here. I got my first email notification today. Even though I have them turned off.

Chris

 

[Bearcarver]

Ok, something is definitely awry here. I got my first email notification today. Even though I have them turned off.

Chris

That's only right !
Since those of us who want to be notified are not getting notified, it stands to reason, since you don't want them, you should be getting them.

Bear

 

[Daba's BBQ]

Hi. I am running into the same problem. I am unable to remove all of My Alerts. I click on the box, and click ALL READ but they still remain. I tried several times, but nothing seems to work. any help would be appreciated

Thanks

 

[eaglewing]

The thing is, I'm getting Alerts for threads and posts I'm not even "watching" nor did I post in.
If you guys are "following" lots of people, you get an Alert everytime they post anything

 

[pineywoods]

Brian is trying to figure this problem out along with the IT staff but of course it takes time

 

[Bearcarver]

Brian is trying to figure this problem out along with the IT staff but of course it takes time

Thanks for letting us know, Piney!!
Not knowing if anybody is still working on it just makes the whole thing Worse!

Bear

 

[sandyut]

I am having this issue. Everyday I wake up to all the same alerts I cleared the day before : (

Anything I can do to fix this?

 

[sandyut]

Oddly they are all from Nov 1 and later if that helps

 

[TulsaJeff]

Try clicking on the Alert bell icon at the top, then in the lower left corner of the dropdown, click on "Select All"

This should bring up a page showing all of your alerts.

Scroll to the very bottom and click on the "Select all" checkbox

In the drop down select "Mark Read" then click on "Go"

That should remove all alerts from your account. We can then see if those stay gone or show back up.

Let me know how this goes..

 

[gmc2003]

I am having this issue. Everyday I wake up to all the same alerts I cleared the day before : (

Anything I can do to fix this?

The Ground hog day phenomenon.

Chris

 

[sandyut]

Try clicking on the Alert bell icon at the top, then in the lower left corner of the dropdown, click on "Select All"

This should bring up a page showing all of your alerts.

Scroll to the very bottom and click on the "Select all" checkbox

In the drop down select "Mark Read" then click on "Go"

That should remove all alerts from your account. We can then see if those stay gone or show back up.

Let me know how this goes..

Hi Jeff,

I tried this and they reappeared after a few hours.

 

[tbern]

Very long shot, is the time and date correct for the device you are signing in on?

 

[SmokyMose]

I'm maybe jinxing myself, but I've had no problems.
I click the bell icon and go to the first page on the list. I scroll the whole page and when I go back to Home they've gone away. I click the bell again and repeat until it's cleared out.

 

[chopsaw]

I tried this and they reappeared after a few hours.

Here's something to check .
Click on the bell icon
At the bottom of the drop down window choose preference
It should take you to " On viewing alerts page "
Review the choices / see whats checked . I have it all unchecked , but make sure " Persistent alerts " is unchecked
May or may not be your trouble , but that fixed mine from reappearing .

 

[sandyut]

Here's something to check .
Click on the bell icon
At the bottom of the drop down window choose preference
It should take you to " On viewing alerts page "
Review the choices / see whats checked . I have it all unchecked , but make sure " Persistent alerts " is unchecked
May or may not be your trouble , but that fixed mine from reappearing .

Thank you - checked and that was not the issue.

CLeared them all this morning and within a couple hours all 4 pages reappeared starting with Nov 1

 

[gmc2003]

Dumb question Dave, but did you save your changes?

Chris

 

[SmokyMose]

OK, I guess I'm not understanding the problem. Is it because after someone has read an alert it stays in their alert history? When the alert icon shows new posts I read them and the alerts go away. No new emails, either.
The way I see it, if SMF wants to store alerts back to the beginning of time that's their problem, as long as I don't get alerts for things I've already read, which I don't.

 

[sandyut]

Dumb question Dave, but did you save your changes?

Chris

Good point, I didn’t change the settings, they were set correctly, but I didn’t hit save. So i did that just in case it help “reset or fix” the issue…. Stay tuned.