I had issues with my cabelas sausage stuffer which i purchased in 2007 and when i called them and told them of my issue they were wanting to take care of my problem best way possible. at the time i first called in, prob in feb or so... the only prob with that was what good would it realy do as i would be recieving the exact thing i already had which i knew had a problem? i also had an electric stuffer motor bought at same time with no defect to it per se... the motor however put excessive torque on the gears and they would not stand up to the pressure so they discontinued it in 2008 or so.. especially when using the small tube for snack stix, or when bottoming out the stuffer. so when i got there new processing catalog several weeks ago and seen they came out with a new stuffer with stronger gears, and now there electric motor had a clutch built into it i gave them a call again. they most graciously ordered me a new stuffer and motor to be picked up at my local store in Rogers MN. These guys customer service cannot be topped, Well maybe Todd can, but for a huge company to do this and then work with a local store to help the customer is unprecidented in these days. also for the people who own this stuffer and go and ck theres out and see no issue, prolly because it is using the electric motor, running it to the bottom of can, and using the snack stick tube or combo of all 3 which lead to this. below are some pics of old and new stuffers and things to look for. picture of the old style stuffers from box which i still had. if you noticed the frame on these old stuffers was a green color. stuffer motor stuffer all boxed up for return, i always put them away in there original boxes and used the original styrofoam... and here we start getting into the defect, the cover over the gears is kind of spring loaded so can be easily removed by hand. will give credit to the design though. is built so if any metal shavings were to fall they would be contained and not fall into meat. this is an 11 lb. model... pics of gears and shavings. this the main plunger shaft, notice the gear tooth tips, some of that is worn off. i usually have plenty of liquid in sausage for easy stuffing etc... but the gear teeth were still not strong enuff. and here is the latest and greatest... new motor which is just a tad bigger than old, however this one has a clutch in it where the old one was a direct drive. this shows the drive end, now square instead of splined... making it impossible to attach the old style non clutched motor onto it. here is the new stuffer with protective film still on it. I upgraded in size to the 20 pound... thought the 11 just a bit small especially doing bologna or summer sausage. i had to pay for the size difference. if you note it doesnt have the clips on top of canister like the old one did, much nicer and less cumbersome. i know you canot see in pic but can also has "feet" on it now so it will stand up while filling. they also prevent the can from pushin off center which did not help with the gear/rack clearance. the further the plunger was down on the old model the more clearance between the teeth. not good. some other changes, the shaft has level marks, the only one important to me is the empty one. get close to it and lay off the motor. like said earlier, the drives are now square instead of the splined shafts. also note the color. the upgraded models have a black frame instead of green. i took a look at the section of the store where they displayed this equipment. the green is still the displayed model. they had to order me in the new model which is shown in the processing catalog which was sent out a couple weeks + ago. note the difference in gearing from earlier pic... also the material used for the gears and main shaft has beem modified. comes with 4 tubes, summer sausage size down to 1/2" snack stix size tube. main reason i included this pic is you can see the feet on the bottom of the can. have not used it yet but from what i see this will be twice the stuffer my old one was, size not part of that comparison. cannot wait to give it a shot.