Anyone use the masterbuilt 560??

[Kevinbthgrouse]

From what I have seen of Masterbuilt they are a very good Company and will stand behind their product.
I am a fan.

Me too...love both of mine

 

[abcdefghii]

So, even though I suspected what the outcome would be, I reached out to Masterbuilt to see what they had to say.

"Thank you for contacting Masterbuilt Customer Support. It is normal for the paint to peel, a recommendation would be to spray with olive oil after each use and cleaning for prevent rust. Thanks"

Pretty much the exact answer I expected. While I understand the paint can peel, on a $500 grill I would have at least expected the paint to last longer than 3 uses. I'll just keep it clean and do what I can to prevent rust.

Certainly going to look into that firebox mod shown in the video above though. Then, back to cooking, going to cook the 2nd half of the brisket this weekend and maybe try some ribs.

 

[Kevinbthgrouse]

So, even though I suspected what the outcome would be, I reached out to Masterbuilt to see what they had to say.

"Thank you for contacting Masterbuilt Customer Support. It is normal for the paint to peel, a recommendation would be to spray with olive oil after each use and cleaning for prevent rust. Thanks"

Pretty much the exact answer I expected. While I understand the paint can peel, on a $500 grill I would have at least expected the paint to last longer than 3 uses. I'll just keep it clean and do what I can to prevent rust.

Certainly going to look into that firebox mod shown in the video above though. Then, back to cooking, going to cook the 2nd half of the brisket this weekend and maybe try some ribs.

I ordered the sleeve today I'll use until it arrives I can't believe some have burnt through the panels in six cooks

 

[Will Squared]

I ordered the sleeve today I'll use until it arrives I can't believe some have burnt through the panels in six cooks

Was there a charge for the sleeve?

 

[Kevinbthgrouse]

Was there a charge for the sleeve?

Yes it's not coming from masterbuilt.. they are saying it's supposed to burn through and the material behind it which looks like a fiberglass is supposed to last...

 

[Will Squared]

What was the charge?
Where did you find it? (link)

 

[Kevinbthgrouse]

What was the charge?
Where did you find it? (link)

I found him on the MB Facebook page..Luke Siminton

 

[Kevinbthgrouse]

I found him on the MB Facebook page..Luke Siminton

I'm hoping mine doesn't burn through before the insert gets here

 

[abcdefghii]

For those without Facebook, does the guy have any other way to purchase one? I'd like to get an insert for mine before it starts to burn through (another sign of poor longevity with this grill unfortunately).

 

[Will Squared]

For those without Facebook, does the guy have any other way to purchase one? I'd like to get an insert for mine before it starts to burn through (another sign of poor longevity with this grill unfortunately).

That is me too. I boycott FB.

 

[Kevinbthgrouse]

That is me too. I boycott FB.

I will try to find out for you guys

 

[Will Squared]

Thanks Kev.

 

[Kevinbthgrouse]

Thanks Kev.

[email protected]

 

[Will Squared]

[email protected]

What did it set you back?

 

[Kevinbthgrouse]

What did it set you back?

175 includes shipping and a manifold cover I also ordered plus he includes a gasket...the cover helps with cleanup snaps on

 

[Kevinbthgrouse]

I'm kinda wondering if I should of spent the money but also don't like the idea of holes in the hopper chute with whatever material that is exposed..I think masterbuilt will replace the material for 30 bucks but not the metal

 

[Aledavidov]

I hope we can claim warranty about burn metal wall also my paint look not so good after 3 cooks .
Alex

 

[negolien]

I ordered the sleeve today I'll use until it arrives I can't believe some have burnt through the panels in six cooks

Yeah I can't either I have had mine for months but /shrug. This happens every couple weeks. It will blow over and the people that own and like their MB 560 will keep posting and the others will fade away.

 

[Kevinbthgrouse]

Yeah I can't either I have had mine for months but /shrug. This happens every couple weeks. It will blow over and the people that own and like their MB 560 will keep posting and the others will fade away.

I made steaks tonight for my parents and they were delicious

 

[abcdefghii]

I hope we can claim warranty about burn metal wall also my paint look not so good after 3 cooks .
Alex

Not happening, they'll just tell you it's normal.

Yeah I can't either I have had mine for months but /shrug. This happens every couple weeks. It will blow over and the people that own and like their MB 560 will keep posting and the others will fade away.

I'm very happy with mine and hope to use it for many years, just a little disappointed in some of the quality issues I'm discovering.

I can't wait to try cooking all sorts of things on there, love the temperature control of it and how easy it is to use overall.