I bought mine at Lowe's on 3 Jan and just got it delivered today. Unfortunately, while I was doing the process of 'seasoning' the grill, it stopped, and now gives me an "Err" code. That specific code is NOT mentioned in the owner's manual, and I can't find it anywhere else. I've taken all the pellets out (as much as I could from the auger prtion) figuring maybe the auger got stuck, but NOTHING.
Anyone else have this problem? If so, what was the fix?
We are having the same issue we got an error code (50) & called Char grill they sent us a part (motherboard & display panel) but it's still not working >:(