A-MAZ-N Smoker !!!!!!! Can't Believe The Service You Get...

Discussion in 'A-Maze-N Smokers' started by jckdanls 07, Mar 1, 2016.

  1. jckdanls 07

    jckdanls 07 Master of the Pit Group Lead OTBS Member

    OK.. So I ordered some pellets the other day to take advantage of the sale and free shipping... 5 lbs Pecan.. 5 lbs Apple.. and 5 lbs Pit Masters Choice ... I mentioned to Todd in a note that I have a AMNPS.. a 6" tube and a 12" tube.. I told Todd I hope they have the new collapsible smoker at the N FL. Gathering so I could check it out first hand before purchasing ...

    Welp.. it only took about three days for the order to arrive in Fl. from Mn... I thought that was pretty darn quick since I ordered online on a Sunday afternoon... so the box got here and I notice the weight of the package on the shipping label... somewhere around 17 lbs.. I thought that was odd since I only ordered 15 lbs pf pellets.. there was no way this box weighs 2 lbs ...

    So I opened the box to check the pellets.....


    I'm thinking y'all know what was in the box to make it weigh more...

    YOU GUESSED IT...

    The Collapsible Tube Smoker ... you talk about totally shocked and A-MAZ-D... at no charge ...


    so with that...

    TODD... "YOU ARE THE MAN" Thank you so much sir ...
     
  2. c farmer

    c farmer Smoking Guru Staff Member Moderator OTBS Member SMF Premier Member

    Fully agree. He is the man.
     
  3. ak1

    ak1 Master of the Pit OTBS Member

    Yep! Todd's the best.
     
  4. tropics

    tropics Smoking Guru SMF Premier Member ★ Lifetime Premier ★

    For that kind of service and Todd always stepping forward to help SMF members 

    Nice job Todd

    Richie
     
  5. smokinal

    smokinal Smoking Guru Staff Member Moderator OTBS Member ★ Lifetime Premier ★

    He's not only a good guy, and a great businessman, he's also a friend to all of us!

    Al
     
  6. jckdanls 07

    jckdanls 07 Master of the Pit Group Lead OTBS Member

    I know Al.. and I wish he would bring his butt to the N Fl. gathering
     
  7. seenred

    seenred Smoking Guru Group Lead OTBS Member

    That's awesome Keith!  No doubt about it...Todd is the man!  When you pair great products with outstanding customer service, its no wonder his company is doing so well.  And like it's been said so many time, Todd's just a good guy and a good friend to the membership here at SMF!

    Makes it awfully easy to promote his products...thanks for sharing a cool story!

    Red
     
  8. westby

    westby Smoking Fanatic

    Top notch!
     

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