A 'Shout Out' for Recteq customer service.
I lost / misplaced the handles for my griddle, my fault not theirs.
Tried to find them on the website, not listed.
Emailed customer service asking about them.
Send us a pic of your griddle sans handles they said.
I did and 15 minutes later I received a shipping notice.
Replacements on the way at no charge, courtesy of Recteq.
Excellent Customer Service!
I lost / misplaced the handles for my griddle, my fault not theirs.
Tried to find them on the website, not listed.
Emailed customer service asking about them.
Send us a pic of your griddle sans handles they said.
I did and 15 minutes later I received a shipping notice.
Replacements on the way at no charge, courtesy of Recteq.
Excellent Customer Service!
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