I have the Dyna-glo 30" electric, and actually think I like it better than several MES smokers I've had over the years. I did notice that it seemed to not be putting out much smoke, like you mentioned. My simple quick fix? I dug thru my box of nuts and bolts and ect, and found a metal spacer like you slide over a bolt. It's the perfect size to stand on it's end on the bottom of the smoker, and it touches the element slightly. It lifts the element just a teeny bit, puts it closer to the wood tray, and that solved my problem, now it smokes fine. Basically find something metal to slightly 'lift' the element closer to the wood tray. If you get too much smoke, then find something a tad shorter. I also nuke the contents of my wood tray for a minute before firing up, that helps too. Love that little smoker!