I bought a new Brinkmann Vertical Charcoal Smoker from Home Depot this past Friday. This is the one with 2 doors opposed to the one at Wally World that only has one door. So I get it home, set it up, and cure it. As soon as I go to check the charcoal by opening the bottom door, the bottom screw hole tube that sticks out so you can screw in the handle brace/retainer became unwelded. I could get the door to stay closed by placing the broken bottom piece that was still attached to the brace at an angle instead of right underneath the top screw and tightening up the top screw.
Anyhow, I decided to use the smoker for the fatty throw down because it was the weekend and I wanted to see what Brinkmann would tell me Monday morning.
I had to be careful when closing the bottom door but I got it to stay closed during the 4 hour fatty smoking Saturday afternoon. When I went to clean it out on Sunday the top screw holder broke its weld thus causing the whole handle assembly to fall right off.
I looked at the part after it fell off and it looks like they didnt even weld it, its like it was glued on and this came out of an unopened box.
Fast forward to this morning.
I call up the Brinkmann numbers that are on their website and the number in the warranty section, both are ringing busy. Not looking too good for the Brinkmann corporations quality control department in my eyes.
So, Im taking it back to Home Depot and hoping they have no issue with me returning a smoker thats been used one time and has and awesome smokey smell.
Im prolly going to get another Brinkmann verti because for the price range it cannot be beaten, but I just hope the quality of the welds are better on the new one. If not, Ill be writing Brinkmann off on any future charcoal smoker ill be buying.
Anyhow, I decided to use the smoker for the fatty throw down because it was the weekend and I wanted to see what Brinkmann would tell me Monday morning.
I had to be careful when closing the bottom door but I got it to stay closed during the 4 hour fatty smoking Saturday afternoon. When I went to clean it out on Sunday the top screw holder broke its weld thus causing the whole handle assembly to fall right off.
I looked at the part after it fell off and it looks like they didnt even weld it, its like it was glued on and this came out of an unopened box.
Fast forward to this morning.
I call up the Brinkmann numbers that are on their website and the number in the warranty section, both are ringing busy. Not looking too good for the Brinkmann corporations quality control department in my eyes.
So, Im taking it back to Home Depot and hoping they have no issue with me returning a smoker thats been used one time and has and awesome smokey smell.
Im prolly going to get another Brinkmann verti because for the price range it cannot be beaten, but I just hope the quality of the welds are better on the new one. If not, Ill be writing Brinkmann off on any future charcoal smoker ill be buying.