i was looking to buy a pitmasterIQ or a BBQ Guru. after i spoke to nepas i decided to buy the pitmaster after few e mails with Matt kennington he promised that when i will be Ready he will ship it to me in south Africa . now i wanted to place a order but this time a gentleman by the name off Barb Kennington reply to my e mail with( i am very sorry we do not ship to south Africa ) on my replay that i was promised by Matt to ship it to me his reply was ( i am very sorry we do not ship to south Africa ) . he did not have stock of the IQ when i was in the USA so he made a promise to ship it to me and now ? that is bad marketing and a bad attitude .if that how they do business how will be the after sale service ? OK than i bought the BBQ Guru. thy will ship it to me to South Africa no problem man i am waiting for it.