Masterbuilt customer service revisited

  • Some of the links on this forum allow SMF, at no cost to you, to earn a small commission when you click through and make a purchase. Let me know if you have any questions about this.
SMF is reader-supported. When you buy through links on our site, we may earn an affiliate commission.

fxsales1959

Master of the Pit
Original poster
SMF Premier Member
Dec 17, 2019
1,311
1,752
PembrokePines, FL
Hey Ya'll
I as going to come on and do some whining about how I despise Costco, but this pre-empted that.
Several weeks ago I posted about the lack of response from MB on a couple faulty switches on my MB560.
FWIW i bought my MB560 at HD back mid-2021, so i assume it was out of warranty.
Low and behold my security system yelped today and I saw a brown shirt walking down the driveway. He left a padded envelope in my Lanai that contained not one, but two MB door safety switches complete with wire harness to replace my flaky on on the firebox door.
Gotta give credit where credit is due. Thank you #Masterbuilt

carry on.
john
 
That's great news John and thanks for taking the time to report back! I've always had good service with MB.

Keith
 
SmokingMeatForums.com is reader supported and as an Amazon Associate, we may earn commissions from qualifying purchases.

Latest posts

Hot Threads

Clicky