On Christmas Eve I discovered that my ChefAlarm was not functioning properly when I tried to set it up for a rib roast I was cooking. I e-mailed their customer service thinking that they were probably on holiday and I wouldn't hear from them until this week. Instead, I got an almost immediate response (Thank You, Joshua!). After trying the things suggested and providing my purchase information I received an e-mail response saying that a replacement probe would be sent by FedEx shipped on Saturday because their warranty extends 2 years!!!!
The probe came and my problems are resolved.
You cannot get much better customer service than that.
The probe came and my problems are resolved.
You cannot get much better customer service than that.