SmokinAl
SMF Hall of Fame Pitmaster
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I just wanted you guys to know there are some really good
companies with exceptional customer service. I have wanted to try a Berkshire belly for making bacon for a long time. I ordered one from TenderBelly.com. With shipping it came out to about $10 a pound. Way more than I'm used to paying, but as I said it is a Berkshire. When it came I was disappointed that is wasn't as thick as they had advertised. I contacted them by email & about 5 minutes after I sent the email I got a reply from the owner, Shannon. He asked for my phone # & called me right away. He said it sounded like the belly they sent wasn't up to their standards & he wanted to make it right. He said he would have a belly at my door the next day, which is today. Well to my surprise, when I opened the box there were 2 very nice bellies, & 2 packages of their own bacon. Now that's what I call excellent customer service. I would recommend this company to anyone who wants to try some Berkshire pork. This guy Shannon is definitely a stand up guy!
Al
companies with exceptional customer service. I have wanted to try a Berkshire belly for making bacon for a long time. I ordered one from TenderBelly.com. With shipping it came out to about $10 a pound. Way more than I'm used to paying, but as I said it is a Berkshire. When it came I was disappointed that is wasn't as thick as they had advertised. I contacted them by email & about 5 minutes after I sent the email I got a reply from the owner, Shannon. He asked for my phone # & called me right away. He said it sounded like the belly they sent wasn't up to their standards & he wanted to make it right. He said he would have a belly at my door the next day, which is today. Well to my surprise, when I opened the box there were 2 very nice bellies, & 2 packages of their own bacon. Now that's what I call excellent customer service. I would recommend this company to anyone who wants to try some Berkshire pork. This guy Shannon is definitely a stand up guy!
Al