rvbbq
Newbie
- Jun 23, 2011
- 1
- 10
I also bought a Masterbuilt electric stainless steel smoker from Sam's, three years ago. After using it a little over a year, it quit heating. I called the factory, and was told they would send me a new cabinet, less the door for $180.00. I would then have $479.00 plus tax, in a $299.00 smoker. Didn't like that. I was also told you could not remove the heating element. Wrong again! I am working on memory now......after removing the screws inside the cabinet, around the heating-element, the element was loose. It even had a mfg. name on the bracket, and they are on the internet. My unit also had one of the wire connectors to the heating element burned off. I bought high temp wire and new connectors to use. I also mounted a metal electric switch box behind the hearing element. I had to cut a hole in the back of the cabinet for it to fit, and holes in the back of the switch box for the heating element connections. It protrudes about 3/4 inch past the back of the cabinet. After hooking up, I gave everything in that electric box two coats of clear spray paint. Then, I bought a tube of high heat silicone, and coated all the connections. I bought a metal plate to cover the switch box, and used more silicone to seal it. I have never had any more trouble with my smoker....so far. If I do, I will just remove the switch-box cover and make my repairs.
Yes, Masterbuilt does know about this problem....I told them about it almost two years ago. Sounds like they didn't listen. I also told them at that time, I thought the wiring needed to be larger, with bigger connectors. RVBBQ
Yes, Masterbuilt does know about this problem....I told them about it almost two years ago. Sounds like they didn't listen. I also told them at that time, I thought the wiring needed to be larger, with bigger connectors. RVBBQ