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Have you tried calling their customer service, they will be able to walk you through getting the grill connected to your WiFi. I have the RT-590 and Orbi mesh system and had no issues getting the grill connected. I know some people had success connecting by deleting the app and reinstalling.
Recteq’s are built like a tank, except for the Bullseye models which seem to have lot’s of issues. I have the RT-590 and have had no issues in the 2 years I’ve had it.
Hello,
My name is Eric and I just got a Landmann 38" Two drawer Vertical Smoker. I love to BBQ on my Weber Genesis and am now looking forward to learning how to make a variety of smoked meats, cheeses and nuts! I have been reading the forum for a couple weeks now and have learned quite a bit...