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Recent content by jeffmugs
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I had the SAME hesitation about cutting the cord with their wording of "verifying warranty" after getting the picture. However, I specifically asked them and Masterbuilt confirmed.
Good Afternoon,
That will work for the proof of purchase. To finalize this claim we will need a picture showing...
After emailing a picture of the original receipt and serial number (along with a picture of the cut cord), Masterbuilt is sending me a new smoker. But could guaranty it would be the same model...
My control panel was shorting out (would turn off whenever touched). So I decided to take the panel in the house to dry out. When I unlocked the control panel clip, the thermometer clip (I am guessing) unattached from the wiring. Any thoughts on how to repair this?
LOVING the smoker btw! Only...