Replacement grills for MES smoker

[wudman]

Good morning, Smokers.  I just fired up my MES 30" Digital Smokehouse and noticed that the grills are losing chrome(?) finish and are trending towards rust.  They measure 14 1/2 by 12 1/2 inches.  Where can I get replacements?  And, what do you recommend I do to prevent or at least retard rust?  Thanks in advance for any help!

 

[timberjet]

I have seen one other poster with this problem in the last few days. I would give masterbuilt a call. They must have had a bad run of them. From what I hear they take care of their customers pretty well. 

 

[Rafter H BBQ]

Good morning, Smokers.  I just fired up my MES 30" Digital Smokehouse and noticed that the grills are losing chrome(?) finish and are trending towards rust.  They measure 14 1/2 by 12 1/2 inches.  Where can I get replacements?  And, what do you recommend I do to prevent or at least retard rust?  Thanks in advance for any help!

How old is your smoker ? If it's not very old I'd suggest calling Masterbuilt, I've never had an issue with what your talking about ! I clean & wipe down my grates before & after each smoke with some veggie oil or generic Pam spray !

 

[wudman]

My smoker is two years old and, thanks for the suggestion...call the manufacturer because if they have spare parts, they'd probably be the cheapest...

 

[wudman]

Thanks for the tip...

 

[daricksta]

Masterbuilt will have spare rack parts for their smokers. You'll need to give the CSR your model number since the rack designs have changed slightly with the newer models.

 

[wudman]

Thanks for your help.  The SmokingMeatForums are simply amazing with all the input one gets--real solutions to real problems...