Bill,
I have known you for quite a number of years.. not personally but you have been on the SMF since way back. I think you know that the SMF does not do business like what you are claiming.
Enough said on that.
I have canceled your subscription and refunded your $15 payment from the automatically recurring subscription.
I did finally find an email from last year where you asked me to cancel the subscription and I somehow missed the email. I am no stranger to missing email, it just happens.
I get a lot of it and unfortunately I don't have a secretary and I am sure my method is not the best in the world. For that I am sorry and I will be sending you a $15 Gift certificate to
amazon.com to cover your $15 payment from last year. If you would rather have cash, let me know in a PM or email in the next day or so and I can get that to you as well outside of Paypal. Paypal has a 60 day limitation on refunds.
Things like this are best handled in a PM or email instead of airing it in a public place. Just good forum etiquette but I do understand that you are upset and rightfully so to some degree considering this is your 2nd attempt at getting your subscription canceled.
I have had a motto for a long time and I try to bring this into all of my business dealings.. "I would rather have your friendship than your money" and I can assure you that I try to make sure that we live by that. The money is needed to keep the SMF running and I can assure you that there is no "sinking" going on but if money comes between me and making or keeping a friend, the money is no longer an object.
The SMF is doing great and we are sailing right along due to everyone's undying support and love of something that is dear to my heart and my stomach.. smoking meat
.. for that I am eternally grateful to all of you.
I am sorry that things like this have to sometimes be brought to the surface but it does serve to show that all of us are a little human sometimes.. we err, we fix the problem, we move on.
It's all good