For anyone thinking about purchasing a mes i have nothing but praise. My control panel went out, and the feet broke, and it is less then a year old, and kept inside. After the second phone call with mes my control panel, and 2 new legs were replaced for free. I was so suprised I thought I might have to pay since the warranty is only 90 days, and I was way past that. As soon as the rain clears, Im going to fire it up, and check the thermostat with the maverick therm to see if they match. The problem was the maverick was reading 305 degrees when the smoker was set at 250 degrees. I check the maverick in boiling water to make sure it was accurate and it was.