MES Body Kit

Discussion in 'Electric Smokers' started by dyenom, Oct 10, 2008.

  1. dyenom

    dyenom Newbie

    Does anyone know what it includes? My smoker has the problem many others have posted about where it heats up and then the temp slowly dies down. I haven't taken the back off yet to see if the wires connecting to the heating element have gone bad yet, but instead called Masterbuilt and they are wanting to send a new body kit. I'm trying to figure out if a new body kit is going to be the soloution or if I should just break down and check the wiring first.
     
  2. deltadude

    deltadude Master of the Pit OTBS Member

    Sorry don't know about a body kit, however it would be nice if you provided some details about your MES.

    What model, 30" or 40"?
    Stainless or color version?
    How old is the MES you own?
    What are the particulars about the failure, be more descriptive.
    Why do you think there is a wire connection issue?
    Do you use an extension cord?
    Are you the original owner?
    ETC.
     
  3. ronp

    ronp Smoking Guru OTBS Member SMF Premier Member

    The body kit is the soloution. It is everything but the door and control box I would assume. Are they charging you for it?

    Go for it.
     
  4. dyenom

    dyenom Newbie

    I've added answers to the questions that you listed below.
     
  5. ronp

    ronp Smoking Guru OTBS Member SMF Premier Member

    How long before you get it.

    Sounds like you got it handled.
     
  6. dyenom

    dyenom Newbie

    No charge. They just asked for my name and address.
     
  7. ronp

    ronp Smoking Guru OTBS Member SMF Premier Member

    Very cool, they sent me one a while back also. You can always use the old one for parts.
     
  8. supervman

    supervman Smoking Fanatic

    Now that's customer service for yaz!
     
  9. formerlyfatguy

    formerlyfatguy Smoke Blower SMF Premier Member

    Is it in fact the whole box, minus the door and controller, they send you?
    Thanks
     
  10. ronp

    ronp Smoking Guru OTBS Member SMF Premier Member

    Not sure in your case. Mine was a little different, they sent me a whole new unit. But the box should do it unless you have a leaky door also.
     

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