MES 40" Gen 1, Arriving Today - Break-In Question

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Pre-seasoning went great.  I picked some hickory wood chips at JAX, I soaked them for about 15 minutes, threw them into the chip tray during the last 45min... and soon I saw what seemed like TBS to me.  The wife and kids were definitely liking the smell they were smelling.

So far, so good.

BUT... after the pre-seasoning session, the middle digit display appears to have burned out already :(  Good thing for the remote, which I had to resort to in order to figure what was on the display.

I guess this means a call to Masterbuilt.  I think before I do that, I will validate the temp reading on the console/remote with a separate thermometer.
A shipment of 20070311 Gen 1's are suppose to arrive at MB tomorrow 6.25.15.  Any news on the controller you're waiting on?  I'm looking forward to the replacement smoker they'll be sending me. 

-Kurt    
 
So here's an update.

Last week my controller went completely bad.  In the middle of smoking jerky, the thing just turned off.  On any attempts to turn it back on (set temp, set time, etc), it would just immediately turn back off.

So I called Masterbuilt... and followed up on my controller replacement order - but the said the same thing - they still don't have any to ship until July.  

So then I took it with Amazon.  And guess what?  The next freaking day Amazon had a brand new 20070311 on my front door.  THE NEXT FREAKING DAY!  I didn't even have to pick up the phone - I just pulled up the Amazon chat, cut and pasted my order#, and told them my issue - no problem, no questions ask... and they shipped it OVERNIGHT!  Gotta love the people at Amazon!

Anyway... when I got the new one... I simply took the new controller from that (and remote - apparently they work in pairs), and sent the rest back (with the old/broken controller and remote).  Amazon set it up so that UPS came to pick it up the old, too.

Badda-bing, Badda-boom - I'm back up and smoking again!

#iloveamazon
 
 
So here's an update.

Last week my controller went completely bad.  In the middle of smoking jerky, the thing just turned off.  On any attempts to turn it back on (set temp, set time, etc), it would just immediately turn back off.

So I called Masterbuilt... and followed up on my controller replacement order - but the said the same thing - they still don't have any to ship until July.  

So then I took it with Amazon.  And guess what?  The next freaking day Amazon had a brand new 20070311 on my front door.  THE NEXT FREAKING DAY!  I didn't even have to pick up the phone - I just pulled up the Amazon chat, cut and pasted my order#, and told them my issue - no problem, no questions ask... and they shipped it OVERNIGHT!  Gotta love the people at Amazon!

Anyway... when I got the new one... I simply took the new controller from that (and remote - apparently they work in pairs), and sent the rest back (with the old/broken controller and remote).  Amazon set it up so that UPS came to pick it up the old, too.

Badda-bing, Badda-boom - I'm back up and smoking again!

#iloveamazon
That's Awesome!!!
icon14.gif


I love hearing stories like that !!

I even read this to Mrs Bear----She's glad to hear it too.
icon14.gif


Glad you're back at it !!

Bear
 
 
So here's an update.

Last week my controller went completely bad.  In the middle of smoking jerky, the thing just turned off.  On any attempts to turn it back on (set temp, set time, etc), it would just immediately turn back off.

So I called Masterbuilt... and followed up on my controller replacement order - but the said the same thing - they still don't have any to ship until July.  

So then I took it with Amazon.  And guess what?  The next freaking day Amazon had a brand new 20070311 on my front door.  THE NEXT FREAKING DAY!  I didn't even have to pick up the phone - I just pulled up the Amazon chat, cut and pasted my order#, and told them my issue - no problem, no questions ask... and they shipped it OVERNIGHT!  Gotta love the people at Amazon!

Anyway... when I got the new one... I simply took the new controller from that (and remote - apparently they work in pairs), and sent the rest back (with the old/broken controller and remote).  Amazon set it up so that UPS came to pick it up the old, too.

Badda-bing, Badda-boom - I'm back up and smoking again!

#iloveamazon
You know I would love to see the pile of all those returned MES40s. I bet it would be something to see. I just can't imagine them rebuilding and then reselling......... but they would have to do something with all the smokers.

Hope your new one works out for you.
 
 
So here's an update.

Last week my controller went completely bad.  In the middle of smoking jerky, the thing just turned off.  On any attempts to turn it back on (set temp, set time, etc), it would just immediately turn back off.

So I called Masterbuilt... and followed up on my controller replacement order - but the said the same thing - they still don't have any to ship until July.  

So then I took it with Amazon.  And guess what?  The next freaking day Amazon had a brand new 20070311 on my front door.  THE NEXT FREAKING DAY!  I didn't even have to pick up the phone - I just pulled up the Amazon chat, cut and pasted my order#, and told them my issue - no problem, no questions ask... and they shipped it OVERNIGHT!  Gotta love the people at Amazon!

Anyway... when I got the new one... I simply took the new controller from that (and remote - apparently they work in pairs), and sent the rest back (with the old/broken controller and remote).  Amazon set it up so that UPS came to pick it up the old, too.

Badda-bing, Badda-boom - I'm back up and smoking again!

#iloveamazon
I remember that we ordered and received our 20070311 40" Gen 1's on the same days from the same website.  How's the new controller and smoking going?  It's been a month and a half since my damaged smoker arrived by covered wagon and today I received the new one in perfect condition from MB.  I had to cut the cord flush on the original dented smoker and send pics with one of the removed plates on the back to get this new one.  MB sent me the accessory of my choice (leg kit) because of the delay, which I put on the original dented one which isn't a concern because it's in the back.  Out of sight out of mind.  I have soldered and shrunk tubed the power cord back on and have been using it that way since I sent the pics. to MB.  I may have to take this new smoker to my parent's 15 minutes away.  I like that the remotes are paired with the controller.  I can run them side by side if I wanted to without conflicting with the other controller (most likely on different circuits.)  That would be a lot of meat, which I don't forecast happening. 

-Kurt
 
 
I remember that we ordered and received our 20070311 40" Gen 1's on the same days from the same website.  How's the new controller and smoking going?  It's been a month and a half since my damaged smoker arrived by covered wagon and today I received the new one in perfect condition from MB.  I had to cut the cord flush on the original dented smoker and send pics with one of the removed plates on the back to get this new one.  MB sent me the accessory of my choice (leg kit) because of the delay, which I put on the original dented one which isn't a concern because it's in the back.  Out of sight out of mind.  I have soldered and shrunk tubed the power cord back on and have been using it that way since I sent the pics. to MB.  I may have to take this new smoker to my parent's 15 minutes away.  I like that the remotes are paired with the controller.  I can run them side by side if I wanted to without conflicting with the other controller (most likely on different circuits.)  That would be a lot of meat, which I don't forecast happening. 

-Kurt
Covered wagon? You must've gotten one of them steam-powered models. Did Rod Serling deliver it? He was an avid smoker himself...
 
The replacement, new unit I got from Amazon is working great, although I've only had one smoke since.  I still have not gotten the replacement controller from MB (that was ordered more than a month ago).
 
I just purchased the Gen 1 from Amazon also.  I currently have then Gen 2, which I'm hoping to get rid of today.  I posted on Craigslist and some guy is interested in it.  

Can we season it using the AMNPS instead of chips?
 
I agree. You just need to fill the inside with smoke. doesn't matter from which source, wood chips or wood pellets.
 
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