Hey Guys/Gals, I've searched for a similar problem on the forum but haven't had any luck finding my scenario. I've had my MES30 for a few years ago and was about to smoke some wings over the weekend but nothing happened when I hit the power button on the control unit. No beeps, no lights, nothing. I called customer support and they were kind enough to send me a replacement control unit for free (awesome service!). Well...unfortunately I am not getting a different result. I've checked the outlet, all is good there. Power cord is looking fine. Any thoughts on what I should do next? I've seen some people drill out the rivets on the back and check the wiring. It does have an access panel to the heating element and everything looks good there.