Got my new Thermometer and the probe for the Smoker doesn't work just keeps going to HHHHH and it keeps popping out of the connector area of the box. Meat probe works great. I contacted the company 4 times and got no response at all, tried calling 3 times and got a message telling me their phone hours??????? Contacted the seller BBQ Bonanza and they have not responded either. Has anyone else had this problem and can help me with some info as to how to get this fixed as it is under warranty, only about 2 wks old.