You are completely wrong. Yes, all pimento wood products MUST go through export and import customs in each country. We just spent two weeks in Jamaica meeting with three arms of the government, all of who we have been working with since 2006. We get DOZENS of calls from consumers who are duped by scam sellers of pimento wood, that not only loose their money they also never receive their product as it is seized in customs. There is an absolute reason Jamaica protects this wood as it was almost decimated at the turn of the century. So, go ahead and take your changes with BS companies that try to mimic PimentoWood.com There is no way you are assured you are actually getting pimento wood, there is no assurance whatever wood you get has been properly decontaminated. We have all the paperwork going back eight years documenting every shipment out of Jamaica, and YES they MUST go through customs leaving Jamaica and through customs in the USA. PimentoWood.com is the only legitimate exporter of the product for a reason - and well established with an impeccable reputation. We have worked a decade to build the business and I can assure you, you can't simply chop down some pimento wood trees and send them to the USA