Hello All - I own this smoker, http://www.cabelas.com/product/Cabelas-Premium-Electric-Smoker/732447.uts and have been using it for the last 3 years. Last weekend I had a big get-together and made some pork butt and brisket. Everything turned out great but I noticed at the end that there were some whole wood chips on the tray at the end, which is very unusual after 9 hours on low. Yesterday I went to smoke some ribs and after 1 hour on low the Maverick only read 140. Out of curiosity I cranked it up to high, which usually gets up to 350, and it only got up to 180 and still produced no smoke. I ended up grilling them. It was a warm, semi-windy day. I can't think of anything environmental that would caused the heating element to run at about 50% capacity. Any ideas?