I was in the market for a new smoker. After much research and reading reviews it came down to the Char Griller Kamado and the Weber Smokey Mountain cooker. The short of it is I read comments about not being able to get replacement parts for things like a rusted out grill below the coals and lack of customer support from the company. So I go the company website and they sell accessories for this grill but don't even list it on their website. They show other smokers but not this one. I addition there were no replacement parts listed only cooking accessories. Made me very suspect of any customer support I may need. I am passing no judgement on the performance of this smoker but I went with the Weber. Now if the weekend would hurry and get here, got a brisket with my name on it.