char-griller company

Discussion in 'Charcoal Smokers' started by rrsteve, Jul 20, 2009.

  1. rrsteve

    rrsteve Fire Starter

    I have been trying to get some info from Char-griller, am interested in purchasing a model 1224. But the service and info e-mail addresses given on thier web sit don't seem to work. I'm wondering if they are still in business. I have looked in Lowes, target and wal-mart and they don't seem to have any char-grill products on hand. I guess they could just be out of stock?? I'd appreciate any info you guys have.
    Bob [​IMG]
  2. thundernoggin

    thundernoggin Newbie

    I've had to call them on the phone a few times for parts and they were fast and helpful.
  3. rrsteve

    rrsteve Fire Starter

    Thanks for the quick reply, will call,
  4. thadius65

    thadius65 Smoke Blower

    I have found calling to be answered quickly. Emails go unanswered.
  5. pwoller

    pwoller Fire Starter

    They sell the char grillers all over the place out here. I had to call them once and someone actually answered and was very helpful.
  6. fliptetlow

    fliptetlow Smoke Blower

    Just Ordered a Char-Griller Outlaw from Walmart Site to store free shipping. Took over a week, they were the only ones local that could get the outlaw.
    Char-Griller does not respond to e-mail but was able to get them on the phone twice and seemed very nice.
  7. trashcan

    trashcan Smoke Blower

    They've actually been courteous enough to call me back on more than one occasion. Never tried to email them.
  8. I bought mine on Amazon. Managed to get the Smokin'Pro, with Side Fire Box and the cover for $206.00! Just keep an eye out on Amazon.

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