- Dec 4, 2006
- 46
- 12
Have read the threads here about the wiring problems with the Masterbuilt 30".....I have the same problem with my 2 1/2 year old Masterbuilt. I called Tanya at Masterbuilt yesterday hoping to find a solution, here's what she told me:
She said that I could buy a new 'Body' for the smoker, for about $100....$70 plus about $30 shipping. She said the new 'Body' has new wiring and a new heating element. She said they've changed Manufacturers, but stopped far short of saying that the wiring was better, so I'm assuming it's probably not.....
I'm wondering if anyone has bought one of these new 'Bodies', and if anyone can verify if it has beefed up wiring? I don't want to spend $100 just to find out it's the same story.....
It's a little concerning that Masterbuilt is so confident about their product, that they will only offer a 90 day warranty....doesn't speak well for the product. Wal-Mart has new ones for about $219, but it seems to be one of the few products that they don't offer an extended warranty on...otherwise I would just get a new one from them. (Maybe they know better????) Sam's has the extended warranty available on theirs, but you're in for almost $400 by the time it's all said and done....
It stinks, I really like the 30" Masterbuilt (Along with the price!), but not too happy with the issues and the very short Warranty. Mine has been down a good part of the past year with wire burning up problems.
In defense of Masterbuilt, they did send me a new door (apparently another ongoing problem with their smoker!!), long after the Warranty had expired.....
She said that I could buy a new 'Body' for the smoker, for about $100....$70 plus about $30 shipping. She said the new 'Body' has new wiring and a new heating element. She said they've changed Manufacturers, but stopped far short of saying that the wiring was better, so I'm assuming it's probably not.....
I'm wondering if anyone has bought one of these new 'Bodies', and if anyone can verify if it has beefed up wiring? I don't want to spend $100 just to find out it's the same story.....
It's a little concerning that Masterbuilt is so confident about their product, that they will only offer a 90 day warranty....doesn't speak well for the product. Wal-Mart has new ones for about $219, but it seems to be one of the few products that they don't offer an extended warranty on...otherwise I would just get a new one from them. (Maybe they know better????) Sam's has the extended warranty available on theirs, but you're in for almost $400 by the time it's all said and done....
It stinks, I really like the 30" Masterbuilt (Along with the price!), but not too happy with the issues and the very short Warranty. Mine has been down a good part of the past year with wire burning up problems.
In defense of Masterbuilt, they did send me a new door (apparently another ongoing problem with their smoker!!), long after the Warranty had expired.....