I purchased a 2 tier adjustable rack for my large BGE. I had problems with the grate and contacted the company.
"Franco" responded to me acknowledging the problem and would told me "rest assured they would make it right".
Well, after a year of many emails, Franco has stopped responding and I don't have a grate replacement.
I'm posting here and a few other forums to share how I was treated by this company.
"Franco" responded to me acknowledging the problem and would told me "rest assured they would make it right".
Well, after a year of many emails, Franco has stopped responding and I don't have a grate replacement.
I'm posting here and a few other forums to share how I was treated by this company.