Buyer Beware - Ceramic Grillworks of Pittsburgh

Discussion in 'General Discussion' started by dunleav1, Feb 16, 2015.

  1. I purchased a 2 tier adjustable rack for my large BGE. I had problems with the grate and contacted the company.

    "Franco" responded to me acknowledging the problem and would told me "rest assured they would make it right".

    Well, after a year of many emails, Franco has stopped responding and I don't have a grate replacement.

    I'm posting here and a few other forums to share how I was treated by this company.
  2. tropics

    tropics Smoking Guru SMF Premier Member

    Get in touch with the BBB better business bureau
  3. Thanks, that's a good idea.
    Last edited: Feb 16, 2015
  4. thanks so everyone else does not do business with them,

  5. Good info,   If they care at all they don't want a bad rating at the BBB

  6. tigerregis

    tigerregis Meat Mopper

    If they care, they don't want bad PR here.

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