I have been using an UDS for about 7 years and now I have a CharGriller w/ side firebox. I find my heat on the smoker at about 225-250 but I am finding that I am "burning" my food. With no direct heat how is this possible? I was thinking at first that I did not have a good thermometer in there and the heat was high but that is not the case. I also thought that the smoke was too much and I adjusted that as well and I am still burning food. I am very frustrated and I am at a loss for what to do next except throw my hands up and walk away for a while. I love smoked food and I was good in my UDS but this CharGriller is a different beast.