because its $10 worth of ceramic and $10 worth of enamal on $10 in sheetmetal, maybe go crazy and have $30 in stainless steel for the grills, handles and vents? Even the true eggheads will admit the customer service from BGE is not spectacular, sure it has a lifetime warranty but please go read the 1100 words entailed in the LIMITED lifetime warranty, you have to mark any chips cracks or defects on the purchase invoice or they void the warrantly, if you mop your smoke or add liquids, if you use lighter fluid, if they determine you improperly used it or did not maintain it properly, buy it off the internet ???? they void the warranty, and the outside is not covered at all for rust or chips/cracks, I am a fan of the BGE, know three people that own them, thats why I want one!