Discussion in 'Messages for All Guests and Members' started by ronald e raines, Aug 19, 2011.

  1. Twice in the last week I have ordered supplies from Todd and within a few  days both orders are already here. Thanks Todd for awsome service and products it is truly a pleasure doing business with you!!!!
  2. jak757

    jak757 Smoking Fanatic Group Lead

    So true -- Todd runs a first class operation.  I've ordered from him several times, and it's always a pleasure.  Many other companies could learn something about customer service from Todd.
  3. hardslicer

    hardslicer Smoking Fanatic

    X3....Todd runs a business like someone who cares!!  [​IMG]
  4. smokinal

    smokinal Smoking Guru Staff Member Moderator OTBS Member ★ Lifetime Premier ★

  5. venture

    venture Smoking Guru OTBS Member


    Good luck and good smoking.
  6. bluebombersfan

    bluebombersfan Master of the Pit OTBS Member

    Have to agree!  Ths shipping costs were pretty crazy to ship to Canada so I spoke to him and he gave me one hell of a deal,  where else would you find someone willing to work out a deal based on high shipping costs!!!!  He truly just wants people to have his outstanding product!!!!
  7. chef will

    chef will Newbie

    Have to agree 100% with everything said about Todd. If all business people in America were like Todd, American made and truly customer friendly, we wouldn't buy anything from China or anywhere else, not to mention the quality of his product.
  8. alaskanbear

    alaskanbear Smoking Fanatic SMF Premier Member

    X 7
  9. meateater

    meateater Smoking Guru SMF Premier Member

    X EIGHT 
  10. nwdave

    nwdave Master of the Pit SMF Premier Member

    Not to be left out X9
  11. daggerdoggie

    daggerdoggie Smoke Blower

    I have to agree x 10!
  12. grillin_all_day

    grillin_all_day Smoking Fanatic SMF Premier Member

    Todd is first class all the way!  I just ordered the A-MAZE-N package #3 last night and since I'm stationed in Italy, I'm used to $22 for shipping on products, especially one that's coming with 8 lbs of pellets, the AMNPS and lighter.  No big deal as the money is going to something good.  Well, I woke up today to find this email waiting for me:
    He refunded the me for the entire shipping!  I absolutely cannot wait to do business with Todd again. [​IMG]
  13. tyotrain

    tyotrain Master of the Pit

    x 11
  14. roller

    roller Smoking Guru SMF Premier Member

  15. bearcarver

    bearcarver Smoking Guru OTBS Member

    X 13

    No doubt about it!!!

    He even treats Bears like people!!   [​IMG]

  16. scarbelly

    scarbelly Smoking Guru OTBS Member

    X14 and Scarbellys too [​IMG]

Share This Page