I am in the process of cooking some spareribs today, as well as the wicked beans. 30" mess that I bought in June 2009. I've used it at least 10 times since then, last time was thanksgiving when I smoked a turkey breast (came out awesome). When I started up my MES earlier this morning, the digital display did not display correctly (i.e., the numbers do not all light up). Wasn't too much of a problem, and I was able to set temp and time. Then, during cooking, the system just shut down. Don't know why, but it happened a couple of times. Luckily, I was around and monitoring closely. I was able to unplug the unit and restart each time, and it has been OK for the last hour or so. I figured it probably has something to do with the electrical wiring as described in the sticky. OK, I thought, maybe I'll rewire the unit when I get a chance. Then, I opened up the door to the unit, and the latch broke off!! Just not my day. I still need about another hour on the ribs, so right now, I have the door duct-taped shut. I tried to call Masterbuilt, but they are closed. Will try again tomorrow, but I am thinking I may just need to wait until Monday when everyone is back from the holidays? Anyone have their latch just break off? It looks like it should be an easy fix, but what with the wiring and the latch all going on me in one day, I think maybe Masterbuilt needs to make something right here. Any suggestions? Thanks, and hope your day is going better than mine.