Cabinet Style item created by bmudd14474, May 13, 2012
Pros - Easy to use, easy to monitor, very forgiving, amazing company
Cons - Small?, Smoke rings are hard to get
I've had this smoker for about a year. Well, not exactly this smoker; mine has a 10" metal stand so it is a little more comfortable to use but Masterbuilt doesn't seem to differentiate the two.
The smoker is very easy to use, even for a novice smoker.
The Bluetooth is a nice addition, Adjusting temperature and turning it off/on are very convenient especially in the wee hours of the morning.
If I had to do it all over again, I would probably get the 40" model. Don't get me wrong, I have been able to smoke 12-14lb brisket in the 30" but you have to get creative with positioning.
A little story about my dealings with Masterbuilt:
On July 4th, my family wanted ribs. On the morning of the fourth, my smoker would not power on.
About a month into owning the smoker, the temperature probe started giving outrages readings. (300 degrees when it was off, or reading 40 degrees when it's hot)
It didn't really bother me, because I was using another wireless thermometer anyway ( I never liked the idea of pulling a probe out of meat before it's rested and letting juice run out)
Ve y soon after, the smoker started tripping the gfi outlet it was on. Again, I didn't think much of it. Resetting the outlet would always fix it and it only happened on the initial heat up.
Then the morning of the fourth. The smoker would not turn on. Resetting the outlet did nothing. Different outlets did nothing. It was dead.
I contacted Masterbuilt on July received an email letting me know they were sending me a replacement power board and control panel. The new parts came right away, but my work schedule did not let me set them out until a few days later.
When I switched the parts, it still had the same issue. No power at all. I emailed Masterbuilt again.
I got another response asking me to call and troubleshoot.
On the phone with customer service, they determined there was an issue in the box. The had me verify my purchase information, then a few days later I had a new body for my smoker.
Again, work kept me from moving the parts over ( basically I had to rebuild the smoker, taking every piece from the old and transferring to the new)
I finally had the time to do the work, which took about 2 hours. Mostly because I couldn't find a stubby screwdriver I needed to get to a hard to reach screw.
Moment of truth came, and I plugged it in. It instantly came to life.
Now I just need to re-season and get back to smoking.
All in all, the process took a month. It taht was due to my work schedule. If I had been able to get things done when the parts first arrived, it would have been about 9 days.
All of this is outside of Masterbuilts warranty period. Maybe because it seems like a known issue, they make an exception.
all I know is Masterbuilt has earned a customer for life.
Pros - Works well for all types of smoking.Added the slow smoker attachment to do cold smoke.
Cons - Hard to keep the glass clean.
I've been very impressed with this smoker.The slow smoker attachment is actually a cold smoking device.Made smoked cheese,scallops and found the flavor to be just right.
Pros - Easy to use, No more baby sitting during a ten hour smoke, Results are great and, according to friends with charcoal smokers, just as good as theirs.
Cons - Chip basket needs to be reloaded every fory five minutes to one hour.
The down side - Glass front was nice for the first ten minutes but kind of a meaningless expense. It's a smoker Duh, after ten minutes you can't see anything any way, after the second smoke you won't even bother cleaning it. Have owned the unit for a bit over two years and have only two problems. under warranty the food temp. probe started giving me an error reading. Master built had a replacement out to me in a week. A week ago it started to trip my GFI. Called Masterbuilt after a few questions the CSR said it was the heating unit and had a new one out to me in four days. Not under warranty so I had to pay for it but it was fairly inexpensive, under twenty dollars. While it was a bit of a pain to install it's doable for just about anyone who knows which end of the screwdriver goes on the screw. Finally the chip heater has to be refilled every forty five minutes to an hour. Now that is a real PITA for a long smoke. Solution is the AMPS pellet doohickey. It fits in this smoker on the two rails that support the chip burner and has given me ten to eleven hours of smoke. Evidently some have problems keeping them going but after reading the post and playing with it to get the knack now I have no problem with it at all.
The up side - Whats to say, as stated, friends with charcoal smokers say the results from mine equals theirs and with on whole lot less trouble, Start a smoke then take nap, run to the store, go to the beach, read a book, or whatever. Really nice if your doing a brisket or pastrami that need to cook at a set temp for ten to twelve hours. No dampers to diddle with, charcoal to add or shake down etc.
On another note, I used a remote food, heat thermometer for my offset smoker so when I got the Masterbuilt I cross checked the units outputs. They were right on the money.
Pros - Easy to use, Bluetooth is cool, internal meet thermometer is cool and displays in blue tooth app on my iPad.
Cons - None as of date. Been smoking for 3 months in this smoker.
Pros - Easy clean up and long-range remote
Cons - Stripped metal screw for drip tray holder rail, sharp edges on drip tray, wood chip tray and water bowl.
Had my brother pick this up at the PX (post exchange) and courier it to me. It was well packaged and assembly took about 15 minutes. Only issues were a stripped sheet metal screw holing the rail for the drip tray (JB Weld to the rescue) and sharp edged sheet metal which were removed with a dremel. Broke it in yesterday and proceeded with 5 pounds of boneless thigh (Cajun spice rub finished off with a BBQ sauce dip) and a pork loin (Cajun rub and wrapped in bacon). Came out great with an easy clean up.
Pros - Everything except the glass.
Cons - Hard to keep the glass clean and how can I cover it well enough to kleep it outside in the summer.
Seems to keep perfect temp even when it's Midwest cold out, it comes apart easily and all the "business" parts go in the dishwasher. I'm a believer.
Pros - Cust. Serv. at Masterbuilt is complimentarily sending me out a retrofit larger chip tray which should ease in the times necessary to replentish the ch
Cons - None so far
This is my first electric smoker and so far I am impressed! So much easier than my charcoal smoker. First, after I seasoned the smoker, I smoked a small batch of trout, delicious!
Pros - Smart smoker. When can I down load an app?
Cons - Seems to have been put together in a rush.
First smoke tasted great my only flaws are with the construction.
There are 2 screws that hold the element mount to some rails. One of my screws was missing. The ones that was there was in the front most screw hole which prohibited me from sliding in the tray the wood chips burn on. To begging smoking I had to first take out the screw and move it to the back hole so that the tray can slide in a and out with ease. This can be difficult if you have larger hands like mine as you have to get into a tight spot. This same try was tack welded by hand, but was kinda bent out of shape. This leads me to believe that they just make the parts and toss them in the ox. They never actually sit down and makes sure that they fit together flawlessly.
I also scratched my hard wood floors when I unpacked this thing. Didn't realize I had to put the wheels on before I realized it has some vary sharp metals sticking out of the bottom.
Overal after you get by these flaws the meat tastes great and that's all that really matters at the end of the day.
Pros - It's Electric, set it and forget it
Cons - trays rust out too quick
Got the smoker the last few days of June 2013. Had her fired up and smoking most every weekend and few week days since then. Easy to use and move around, I would recommend this MES 30 Inch smoker to everybody who asks.
Pros - Remote, glass window, Stainless steel,
Cons - meat thermo off, sticky chip tray
"I bought this model about 3 weeks ago. So far I have done ribs, sausage, cheese, and a pork butt (15 hour smoke) All together I have used it for about 24 hours and no problems yet. The glass is awesome! I am really glad I got it, you can see your meat and how much smoke is going, clean the glass with Easy Off..it literally wipes clean, I clean it after every use with easy off and after 24 hours of use it is still brand new. The only small problem is the chip tray can be a little difficult to put in sometimes. I called Masterbuilt on the chip tray and they are sending me a new one. The meat thermo is also waaay off so make sure you use another one. Overall I am really glad I bought this model!"