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  1. bhocutt

    Newbie Roll Call

    Masterbuilt replaced the whole box minus the door and control pad due to the short in my unit. I was happily surprised that they stood behind their product.
  2. bhocutt

    Newbie Roll Call

    I talked to MB, and the hot leg is always going to the element on the unit I have, and the neutral opens and closes based on the thermostat. They are helping with the problem. The internal wire of the element which should be encapsulated in a non conductive material has somehow shorted to the...
  3. bhocutt

    Newbie Roll Call

    I may have stuck this question in the wrong place the first time as a reply to an older thread. Anyway, just wanted to stick this out there to see if anyone has had this problem. My MB quit working the other day, and I noticed my GFI tripped. I took the back off of the smoker by drilling the...
  4. bhocutt

    Newbie Roll Call

    Hello, my name is Brian, and I just took the training wheels off my smoker the other day. I have been smoking for only 3 years, and only 1 year with my MB electric. I am an engineer in Lafayette, LA. This is a great site, I wish I had visited before now. God Bless America Brian
  5. bhocutt

    Short in my Masterbuilt

    My MB quit working the other day, and I noticed my GFI tripped. I took the back off of the smoker by drilling the rivets and disconnected the heating element wires (thanks for the previous post). When I plugged the unit back in, it didn't trip the GFI. I checked the two heating element wires...
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