- Mar 18, 2013
- 42
- 10
I've been having trouble with my new MES 30. It takes forever to recover after loading it [I don't overload it]. Like 1.5 hours to recover from 150* back to 230*. Masterbuilt first sent me a new digital control. That made no difference. Now they sent me a new heating element. I haven't installed it yet. However, the one in there now does not glow orange like the element on a stove top. Isn't it supposed to get hot enough to glow orange like that? If so, the element or the electricity getting to the element is the problem. I hope it's the element, because I don't know what they're going to be able to do if it isn't, other than give me a whole new cabinet. I don't know if they will go that far.