Master Forge 33" Electric Smoker

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I purchased this smoker about 6 weeks ago from Lowes and have used it approximately 8 times. It has performed very well every single time and I am very pleased with it. I did read some negative reviews particularly about the control panel but that has not been the case with the one I purchased.
 
I'm on my second one in the last two weeks, an it's going back to the store this morning.  The first one was so poorly put together, that screws would not hold the handles on and had a couple of rivets come out after first use.  Picked up my second one last week...construction wise ok...however...just about an hour ago, I turned it on and went into the house to prepare my meat.  When I came back to the smoker, I went to unhinge the door, and was abruptly met with an intense electrical shock.  Unplugged the unit...plugged it back in...touched the door hinge....BANG....shocked again.  Fool me once shame on you...fool me twice shame on me....Master Forge products no longer an option.
 
Wow that sucks G06WING.

I've had mine since Father's day and so far it's worked just fine. It's smoking 2 butts right now.

Knock on wood, I hope it lasts cause I don't have the money to buy another smoker.
 
Sorry to resurrect a semi dead thread, but what jerky rack would fit in this smoker? We want to use this smoker to make Ground Beef Jerky, but we need a jerky rack for that. Thanks for the help. This smoker is working great for us.

Regards,
Ryan
 
Sorry to resurrect a semi dead thread, but what jerky rack would fit in this smoker? We want to use this smoker to make Ground Beef Jerky, but we need a jerky rack for that. Thanks for the help. This smoker is working great for us.

Regards,
Ryan
 
Sorry to resurrect a semi dead thread, but what jerky rack would fit in this smoker? We want to use this smoker to make Ground Beef Jerky, but we need a jerky rack for that. Thanks for the help. This smoker is working great for us.
Regards,
Ryan
 Hi Ryan

You might want to ask this in a new thread in the jerky section.
 
We've had this smoker for about 3 months. The same thing has happened to us. The digital temp/time display will not allow me to start the thing. We have cooked in it, about 6 times. Now its dead! Gonna take it back and buy a good one.
 
so i have had mine about 10 months now... after the first or second smoke using the meat probe thermometer, i went to use it again and plug it back into the unit after cleaning, and the whole female receptor just pushed back into the unit and disappeared... not worth returning for that reason as i used my maverick thermo.  After some more use i started noticeing that the drip pan/wood tray drawer and the drip pan drawer both had cracks going through them, i still havent been losing much heat, or smoke, but it's annoying nonetheless and should happen.  Last week when i was making pastrami... i set the smoker for 225 and the mavering smoker probe read that it was 270 degrees... NOT COOL.... thats when i decided to try and bring it back to Loews...

I went to loews where i bought it from yesterday, 10 months later, and went to customer service department.  The lady at counter said that htey have a 90 day return policy, and that they couldnt take it back... I asked to speak with manager... he expressed the same thing... i told him that it comes with a 1 yr warranty, its been 10 months... explained all of the issues i had with the unit, and explained that masterforge is their own brand and they need to stand behind it.  He told me that he couldnt take it back that day (Sunday), that he wouldnt get any money back for the unit bc it was over 90 days old, but said the he would call masterforge tomorrow and see if he could get a RMA and call me back today... we'll see what happens.

If you have one of these units, and you bought it within the last 90 days, think about taking it back for full refund, while you still can.

I would like to purchase the MES40 at this time... and will if i get a refund on this unit
 
so i have had mine about 10 months now... after the first or second smoke using the meat probe thermometer, i went to use it again and plug it back into the unit after cleaning, and the whole female receptor just pushed back into the unit and disappeared... not worth returning for that reason as i used my maverick thermo.  After some more use i started noticeing that the drip pan/wood tray drawer and the drip pan drawer both had cracks going through them, i still havent been losing much heat, or smoke, but it's annoying nonetheless and should happen.  Last week when i was making pastrami... i set the smoker for 225 and the mavering smoker probe read that it was 270 degrees... NOT COOL.... thats when i decided to try and bring it back to Loews...

I went to loews where i bought it from yesterday, 10 months later, and went to customer service department.  The lady at counter said that htey have a 90 day return policy, and that they couldnt take it back... I asked to speak with manager... he expressed the same thing... i told him that it comes with a 1 yr warranty, its been 10 months... explained all of the issues i had with the unit, and explained that masterforge is their own brand and they need to stand behind it.  He told me that he couldnt take it back that day (Sunday), that he wouldnt get any money back for the unit bc it was over 90 days old, but said the he would call masterforge tomorrow and see if he could get a RMA and call me back today... we'll see what happens.

If you have one of these units, and you bought it within the last 90 days, think about taking it back for full refund, while you still can.

I would like to purchase the MES40 at this time... and will if i get a refund on this unit
Just got the call back from the manager...he said the he would take back the smoker and give me a new unit.. i asked for money back and sounds like he's going to take it back for cash.
 
I am on my second one. The first had a dead panel after one use. I got a second from Lowe's and it has lasted nine months, but now the heating element or the computer is bad, it says it is 224 degrees as soon as i turn it on but inside it is only slightly warm after an hour. I have had a couple before this one and they are all junk. I am giving up on smoking, but I found this thread while looking for help and wanted to share my experience.
 
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Only at Lowe's
Master Forge 31.9-in 800-Watt Electric Vertical Smoker
Item #: 416467 | Model #: 20071214


7 reviews | Write a review
$199.00
 
I purchase this smoker two years a go I loved it. It's been a good smoker to learn smoke cooking. I cook turkey's in it ribs chicken stake they all have turned out great.
 
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