New MES Bluetooth Digital smoker

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My 2.5 MES works fine the blue tooth range is about 25 to 30 feet which could be better but I didn't buy it for the Bluetooth technology, It really does a great job of holding set temps. If I want to know the meat and smoker temp as I work around the yard, or to alert me of changes while I sleep, my Weber remot dule probe have a 300 foot range. I could spend several thousand dollars on a smoker and still never put out any better food then I do on my inexpensive MSE 40" or my WSM 221/2". I wouldn't want to replace either of them.
 
I recently bought a 40" bluetooth and I'm having temperature issues. 1st one I had went to season and temp shot to 310deg found that's the max reading as my probe was reading 350deg and still calling for heat. Took back and exchange git it set up and seasoned without any issues went to use smoker for first time and was working fine for pre heat and as I was walk out to throw meat on smoker it said 306 wth. I hit the set temp to see what it was set at and said 872deg yes that's right 872 deg and I had it set at 250deg??? Not sure if it's bluetooth related or what any help or explication on the matter would help. Thanks!
 
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I recently bought a 40" bluetooth and I'm having temperature issues. 1st one I had went to season and temp shot to 310deg found that's the max reading as my probe was reading 350deg and still calling for heat. Took back and exchange git it set up and seasoned without any issues went to use smoker for first time and was working fine for pre heat and as I was walk out to throw meat on smoker it said 306 wth. I hit the set temp to see what it was set at and said 872deg yes that's right 872 deg and I had it set at 250deg??? Not sure if it's bluetooth related or what any help or explication on the matter would help. Thanks!
If you want to see if it's Bluetooth related, put the remote (phone or whatever) away for a smoke, and just use the controls on the console.

If you don't have one already, You should also have a wireless digital set of therms, like a Maverick ET-732, so you know what the actual temp is.

BTW: I see this is your first post----Please go to Roll Call & introduce yourself, so you can be properly Welcomed by the Gang!!
welcome1.gif


Bear
 
My bet is that it's the regulater in the smoker. All Bluetooth is, is a witless way to do the same thing that you can do on the control panel. Blue tooth dorse't have the ability to change anything that isn't programed in your smokers electronics. So the problem wouldn't be the blue tooth connection but rather the controller itself. Just my guess.
 
If you want to see if it's Bluetooth related, put the remote (phone or whatever) away for a smoke, and just use the controls on the console.

If you don't have one already, You should also have a wireless digital set of therms, like a Maverick ET-732, so you know what the actual temp is.

BTW: I see this is your first post----Please go to Roll Call & introduce yourself, so you can be properly Welcomed by the Gang!!:welcome1:

Bear
Well after that happened I did turn off the masterbuilt app and manuually operated by panel and used my iGrill probes to monitor it with my phone. Smoker worked fine for the entire smoke which took 3 hours and didn't have a glitch. Will do more testing with it on and off. Just odd how it did it with 2 brand new never used smokers. Also temp setpoint jumping to 872deg just odd.
 
Well after that happened I did turn off the masterbuilt app and manuually operated by panel and used my iGrill probes to monitor it with my phone. Smoker worked fine for the entire smoke which took 3 hours and didn't have a glitch. Will do more testing with it on and off. Just odd how it did it with 2 brand new never used smokers. Also temp setpoint jumping to 872deg just odd.
Yeah---I'd ask Masterbuilt about that 872°.

These things are often off by up to 15°, and sometimes more, but that's just strange.

Bear
 
I still say it's the main control board of the smoker. It's not hard to believe that Masterbuilt could have gotten a batch of bad components that afects a run of smokers that they instaled them in the same way. I would return the one you have and ask for one from a different store location, get one from a different store period. If you get one that works right you won't be disappointed.
 
What I have learned in my 71 years is that problems always come from somewhere other then where they appear. What appears is always a result of somethings else. Where that high reading showed up is not the problem where it came from is getting closer to the problem which actually originated who knows where? Rather then go nuts trying to discover that, you can eliminate many possibilities by geting a smoker from a different lot.
 
Yeah---I'd ask Masterbuilt about that 872°.

These things are often off by up to 15°, and sometimes more, but that's just strange.


Bear
I called masterbuilt yesterday said to them it sounded like I had a faulty hi temp regulator. Doest sound right to me cause I wouldn't think the regulator would have changed temp to 872 but we will see it will be here in a week, and I'll get installed
 
I called masterbuilt yesterday said to them it sounded like I had a faulty hi temp regulator. Doest sound right to me cause I wouldn't think the regulator would have changed temp to 872 but we will see it will be here in a week, and I'll get installed
So they're sending a new control unit.

That's what I would try first---A lot less hassle than swapping the whole smoker.

Takes a few minutes to change out.

Luck to ya!!
icon14.gif


Bear
 
So they're sending a new control unit.
That's what I would try first---A lot less hassle than swapping the whole smoker.
Takes a few minutes to change out.

Luck to ya!!Thumbs Up

Bear
Well they sent me the hi temp limiter and I installed. Fired up to 250 deg. Went up to 250 cycled for just a few min then over temp again hit set temp and was at 899 and this was with Bluetooth on and using app.
Today I did a test I manually operated without app and bluetooth on and temp went right up to 250 cycled fine for 3 hrs. Shut off cooled down and one last time tried operating with Bluetooth and app and well no luck did samething it over shot again, so I'm thinking it's a software issue between smoker and phone and app. I'll call on Monday and see what they say this time.
 
I would go to a different store and try your phone out on one of their MES's if it works get a refund and buy that one. Also do you know someone with a iPhone? Have them try theirs on your smoker. I can't see where your phone could have anything to do with the problem but it's a good way to eliminate that possibility. My experience with electronics having worked on copiers for a living, is that when a copier is doing what it is supposed to but not like it is supposed to. The problem was always the main controller which we refers to as the mother board. Granted a copier is different than a smoker but all electronic controlled units have basic things in common.
 
Well they sent me the hi temp limiter and I installed. Fired up to 250 deg. Went up to 250 cycled for just a few min then over temp again hit set temp and was at 899 and this was with Bluetooth on and using app.
Today I did a test I manually operated without app and bluetooth on and temp went right up to 250 cycled fine for 3 hrs. Shut off cooled down and one last time tried operating with Bluetooth and app and well no luck did samething it over shot again, so I'm thinking it's a software issue between smoker and phone and app. I'll call on Monday and see what they say this time.
Yup----Sounds like it's something between the bluetooth & your phone. I didn't think it was your controller.

\It's obvious that it really isn't going to 872° or 899°, or it would be all over. 
biggrin.gif


Master built might be able to tell you what to do----"I know nothing" about Electronics----Just like Sgt Shultz!!!

Bear
 
Yup----Sounds like it's something between the bluetooth & your phone. I didn't think it was your controller.
\It's obvious that it really isn't going to 872° or 899°, or it would be all over. :biggrin:

Master built might be able to tell you what to do----"I know nothing" about Electronics----Just like Sgt Shultz!!!


Bear
Well I talked to them and they had to discuss what might be going on and they called me back 2 days later and said that they are having issues with app for Droid, and that it will take up to 30 to 60 days till they get it fixed, so in the mean time they are sending me a new controller with a remote to operate it. Said that in a month or 2 if I decide I want to try app (once fixed) and bluetooth controller again to just swap it back in. I knew it was app cause I did a 10hr smoke with some ribs and worked fine manually operating
 
Well I talked to them and they had to discuss what might be going on and they called me back 2 days later and said that they are having issues with app for Droid, and that it will take up to 30 to 60 days till they get it fixed, so in the mean time they are sending me a new controller with a remote to operate it. Said that in a month or 2 if I decide I want to try app (once fixed) and bluetooth controller again to just swap it back in. I knew it was app cause I did a 10hr smoke with some ribs and worked fine manually operating
That's what I thought too.

Hmmmm---So they're going to send you a new controller, and an RF remote to work with it??????

I'm wondering if I could get that for mine----I gotta look into that. I've been controlling mine at the console, because I don't have anything to download the Bluetooth crap to.

Bear
 
 
That's what I thought too.

Hmmmm---So they're going to send you a new controller, and an RF remote to work with it??????

I'm wondering if I could get that for mine----I gotta look into that. I've been controlling mine at the console, because I don't have anything to download the Bluetooth crap to.

Bear
Ditto for me Bear ...
 
Just as an FYI.....

I have a 30in MES w/ BT

I have only used it a few times BUT I have only used the Control panel to turn it on. I then use my IPad and the App to control it from then on. I have NOT had any problems at all monitoring temp/time etc. 

Hope this helps...
 
I'm guessing the next gen will have wifi....

PS... my 30' MES Bluetooth works great! love it
 
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