Hello! I assume you are looking for advice. Need more info. Which mod.
Masterbuilt? Digital or analog. If it's the analog be sure chip tray & water tray are in the correct rack positions. The chip pan goes in the one that touches the element. Use dry chips. You may have to place the pan directly on the element. Type analog mods.in the search box for more info. If you have the digital someone else will be along to give you some pointers.