HELP!!!! MES 30 won't stay running mid smoke...

bj77

Fire Starter

Original poster

Jul 2, 2013

59

19

Detroit, IL

• Jun 6, 2014

• #1

My MES 30 is full of meat and it will NOT stay running. It's very random sometimes 15 min sometimes 35-40 sometimes just a few min. I has been working fine and hasn't moved.  the whole thing shuts off.   Some times when I restart it the screen fills with 8's and cycles down 7..6..5...etc.  has anyone experienced anything like this?? I really don't want to sit in the garage restarting the smoker all night. 

 

hillbillyrkstr

Master of the Pit

OTBS Member

Jun 11, 2013

2,638

822

• Jun 6, 2014

• #2

I'd call masterbuilt customer service ASAP. Your not gonna get any smoking done like that.

I've never had that happen to me but it sounds like something electric has fried. The customer support is pretty good with masterbuilt.

 

daveomak

SMF Hall of Fame Pitmaster

OTBS Member

★ Lifetime Premier ★

Nov 12, 2010

27,123

4,979

Omak,Washington,U.S.A.

• Jun 6, 2014

• #3

unplug it, to reset the electronics..... be sure to set the timer..... and temp.....

 

geerock

Master of the Pit

SMF Premier Member

Oct 25, 2010

1,367

77

central ct

• Jun 6, 2014

• #4

DaveOmak said:

unplug it, to reset the electronics..... be sure to set the timer..... and temp.....

Click to expand...

........
or you may have the famous bad controller / wiring issue.
Yeah, masterbuilt has pretty good customer service. They have certainly had enough calls to practice on.

 

padronman

Master of the Pit

May 5, 2011

1,551

117

San Marcos, California (North San Diego County)

• Jun 6, 2014

• #5

Oh boy.......another Masterbuilt wiring issue!!!   Finish your meat in the oven so you don't waste it.  I won't even go into how I feel about Masterbuilt products (former and never again owner).

Good luck my friend.

 

padronman

Master of the Pit

May 5, 2011

1,551

117

San Marcos, California (North San Diego County)

• Jun 6, 2014

• #6

geerock said:

........

Yeah, masterbuilt has pretty good customer service. They have certainly had enough calls to practice on.

Click to expand...

 Hey Geerock......LOL @ enough calls to practice on

 

daveomak

SMF Hall of Fame Pitmaster

OTBS Member

★ Lifetime Premier ★

Nov 12, 2010

27,123

4,979

Omak,Washington,U.S.A.

• Jun 8, 2014

• #7

77, afternoon..... did you try resetting the electronics, by unplugging the smoker.......